β Error Codes#
This page documents common error codes returned by the CapMonster Cloud API along with their meanings and possible solutions.
π Authentication & Authorization#
ERROR_KEY_DOES_NOT_EXIST#
Invalid API Key
The authorization key provided is not recognized or is in the wrong format.
β Check your API key from the CapMonster Dashboard.
ERROR_ZERO_BALANCE#
No Funds
Your account balance is zero.
β Add credits to continue solving captchas.
ERROR_IP_NOT_ALLOWED#
IP Not Allowed
Requests from your current IP address are not allowed.
β Add your IP to the trusted list in your account settings.
ERROR_IP_BANNED#
IP Banned
Too many failed requests with incorrect API key from your IP.
β Verify your key, wait a few minutes, and try again.
ERROR_IP_BLOCKED#
Your IP is Blocked
Your IP is permanently blocked due to repeated violations or suspicious activity.
β Contact CapMonster support.
πΌοΈ CAPTCHA File Issues#
ERROR_TOO_BIG_CAPTCHA_FILESIZE#
Captcha Image Too Large
The image size exceeds 500 KB.
β Compress or resize the image before submitting.
ERROR_ZERO_CAPTCHA_FILESIZE#
Captcha Image Too Small
The image size is less than 100 bytes.
β Ensure the image is valid and properly encoded.
ERROR_CAPTCHA_UNSOLVABLE#
Captcha Unsolvable
The image may be too noisy, corrupted, or unsupported by the service.
β Try another image or adjust your task.
π Timing & Task States#
ERROR_NO_SUCH_CAPCHA_ID / WRONG_CAPTCHA_ID#
Captcha ID Not Found
No task found for the given ID, or the request was made after it expired.
β Poll results within 5 minutes of task creation.
CAPTCHA_NOT_READY#
Captcha Not Ready
The task is still being processed.
β Retry after 1β2 seconds.
ERROR_RECAPTCHA_TIMEOUT#
ReCAPTCHA Timeout
Task solving took too long, possibly due to slow proxy or server issues.
β Use a faster proxy or adjust timeout settings.
π Domain & SiteKey Errors#
ERROR_DOMAIN_NOT_ALLOWED#
Domain Blocked
CapMonster Cloud does not support solving captchas for the specified domain.
β Use a different domain or provider.
ERROR_RECAPTCHA_INVALID_SITEKEY#
Invalid SiteKey
The specified websiteKey is not valid.
β Double-check the data-sitekey on the target page.
ERROR_RECAPTCHA_INVALID_DOMAIN#
Invalid Domain
The domain doesnβt match the sitekey's origin.
β Ensure both belong to the same origin.
ERROR_TOKEN_EXPIRED#
Token Expired
The challenge token has expired.
β Create a new task with a fresh token.
π¦ Task Definition Errors#
ERROR_NO_SUCH_METHOD#
Incorrect Method
The specified task type (in type) is invalid or unsupported.
ERROR_TASK_NOT_SUPPORTED#
Incorrect Task Type
The task format is not recognized.
β Review the type value and match it to the correct schema.
ERROR_TASK_ABSENT#
Missing Task Object
No task object was provided, or the JSON is malformed.
ERROR_WRONG_USERAGENT#
Invalid User-Agent
The specified User-Agent string is no longer accepted.
β Update to a current, valid browser UA string.
π Proxy Errors#
ERROR_PROXY_CONNECT_REFUSED#
Proxy Connection Failed
Unable to reach proxy server.
β Test your proxy or replace it.
ERROR_PROXY_BANNED#
Proxy Banned
The proxy IP is blocked by the target captcha provider.
β Rotate your proxy or try a different provider.
β οΈ Service Load & Rate Limits#
ERROR_TOO_MUCH_REQUESTS#
Too Many Result Polls
You polled for the task result too frequently.
β Wait at least 2 seconds between requests.
ERROR_NO_SLOT_AVAILABLE#
No Free Servers
All recognition servers are currently busy.
β Retry after a short delay.
Warning
These error codes are related to Capmonster.cloud and not created by us.
You can reach the latest version from here.